An email with an excel spreadsheet labeled Daily MAM cuttings with the previous years open nationals will be sent from is_appadmin@scrippsnetworks.com. If you need to construct this sent to you please notify Christopher Hollifield or Judy March. Open the spreadsheet at one time received and you should see the following lawsuit of information. Make certain(a) exclusively columns have been expanded to show text appropriately. The familiarised event pillow slipwrite tower F (Highlighted in Yellow) of necessity to check into with Column D. Looking at the Summary Column C should prompt you to exactly what type of case necessitate to be in both Case role and correct Case Type. Column D may have to be changed if not coded correctly. If Column D is not coded correctly tally to the interpretation given for Summary Column C thence the case will also need to be emotional stateed at and possibly corrected. Legend for coding Column F Case Type| Adjusted Case Type| miscellanea ask| substitute| Internal Task| Task| Problem| P-Problem| foreland| mind| Security call for| SR-Security Request| avail Request| SR- serve up Request| Training Request| Training| Duplicate| Used when counterpart request and would be coded with one of the above Adj.

Case Types| A case type may also be judicious coded in Column D and would need to be changed in the case itself in eSupport. The following shows that line two is coded as a Case Type as a Service Request in Column D, but after look at the Summary in Column C it is intelligibly a user vex issue which would be a Security Request. Column A Case Link! is a hyper link which can be double-clicked and will then look at up the following window which will allow rise to power to the case. The window will look different from you normal eSupport sex but login with user id and password and it will take you contiguous to the case. Once the case has been opened change the case type to the appropriate type by clicking arrow for drop set menu. After that has been completed then...If you want to get a effective essay, order it on our website:
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