The New Standard: VoiceXML Essay -- Computer Programming Languages

VoiceXML the New measurement for Voice ApplicationsFrom the initial introduction of VoiceXML in March of 2000, the world of guest service and enunciate applications take a leak been turned upside down. Before VoiceXML, companies were complaining about the flexibility of their voice applications. Problems were arising because consumers were growing tired of using the touch-tone keypad on their telephones to select options and companies were losing much currency than they would have liked. In order to increase the portability of their applications, companies decided to find a new way to standardize their interface. The solution that came about was VoiceXML, which was make believed by Motorola, AT&T, aglow(predicate) Technologies and IBM.The VoiceXML language is based on the World Wide Web Consortiums XML standard. Through the use of VoiceXML linguistic process en fittedd applications have begun to help companies cut costs and cede higher-up service. This standard has a lmost revolutionized the way that companies handle automated calls. This standard has started a competitive market for other platforms that enable businesses to improve all processes of their customer deal and communication over the phone.VoiceXML or VXML is an open standard for building and controlling intelligent voice applications that incorporate speech recognition and text to speech technologies. fit to Xiaole Song, VoiceXML is designed to be platform independent around the same server logic pull model used for HTML applications. Developers are able to create audio dialogs that have speech, audio, and the recognition of spoken and touch tone input and mixed conversations. Most of the existing automatic call handling systems lacked newsworthiness because they were create on menu st... ...2001, Aug 1) Let voice XML speak Online 2 pages Available http//www.wirelessreview.com Song, Xiaole. (2004, June 14) Implementing Speech-Enables Contact Center Applications Online, 6 pages, Available http//www.tmcnet.com/ Mitchell, Robert L. (2005, August 22) wise to(p) give tongue to Speech-enabled apps monger bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart chew out Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com SPEECHTEK (2005, Aug. 1) VoiceXML Platform Certification Program Gains Momentum Online 2 pages, Available http//www.voicexml.org/press/press_releases The New Standard VoiceXML Essay -- Computer Programming LanguagesVoiceXML the New Standard for Voice ApplicationsFrom the initial introduction of VoiceXML in March of 2000, the world of customer service and voice applications have been turned upside down. Before VoiceXML, companies were complaining about the flexibility of their voice applications. Problems were arising because consumers were growing tired of using the touch-tone keypad on their telephones to select options and companies were losing more money than they would have liked. In order to increase the portability of their applications, companies decided to find a new way to standardize their interface. The solution that came about was VoiceXML, which was created by Motorola, AT&T, Lucent Technologies and IBM.The VoiceXML language is based on the World Wide Web Consortiums XML standard. Through the use of VoiceXML speech enabled applications have begun to help companies cut costs and deliver superior service. This standard has almost revolutionized the way that companies handle automated calls. This standard has started a competitive market for other platforms that enable businesses to improve all processes of their customer care and communication over the phone.VoiceXML or VXML is an open standard for building and con trolling intelligent voice applications that incorporate speech recognition and text to speech technologies. According to Xiaole Song, VoiceXML is designed to be platform independent around the same server logic pull model used for HTML applications. Developers are able to create audio dialogs that have speech, audio, and the recognition of spoken and touch tone input and mixed conversations. Most of the existing automatic call handling systems lacked intelligence because they were built on menu st... ...2001, Aug 1) Let voice XML speak Online 2 pages Available http//www.wirelessreview.com Song, Xiaole. (2004, June 14) Implementing Speech-Enables Contact Center Applications Online, 6 pages, Available http//www.tmcnet.com/ Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com SPEECHTEK (2005, Aug. 1) VoiceXML Platform Certification Program Gains Momentum Online 2 pages, Available http//www.voicexml.org/press/press_releases