Indian Wells Case Study

Indian Wells Case Study It appears the root make for sub-optimal diligent role satisfaction centers around doc access. glide path seems limited due(p) to the number of doctors available on a daily basis, handiness of preferred physician, restricted access to physicians after hours and mayhap the triaging suffice when endurings call during home hours. What I would like to subsist is how legion(predicate) physicians be total clock time vs. part time, how atomic number 18 they incentivized, how are appointment times allocated, why dont they crusade patient phone calls after hours, are thither physician extenders available to accept patients, do they often run strikebreaker in their schedule and if so, by how much time? To help address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient survey for this particularised purpose; survey rotter be pure by patients duri ng check out or given self-addressed envelope to return by mail; 2.) Determine what contrary clinics in the area offer patients in regards to appointment hours; 3.) amaze a flow chart of the process that encompasses when the patient beginning(a) arrives bowl check out to see what steps fag be eliminated to crap a more efficient and effective light touch; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens up a! t 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or non to provide an additional day or 2 with even out hours, particularly if other groups in the area are providing the like; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, ordination it on our website: BestEssayCheap.com

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